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Chat.sh

The help center I built after Intercom's search broke

Listing details

HiCyou directory record

Listed
Listed website
chat.sh
Directory record created
Oct 2, 2026
Last record update
Oct 2, 2026

Listing information

  • Overview
  • 4 key features
  • 3 use cases

This page describes HiCyou's directory record. It is not a security, ownership, or product-quality certification.

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Chat.sh preview

What is Chat.sh

Chat.sh is a self-hostable help center that replaces keyword search with AI answers. Visitors ask a question, and the tool writes the answer while citing the help pages it used. It runs on your own domain, either at a subdomain or in a folder such as yoursite.com/help, and serves every help page as markdown for LLM consumption including ChatGPT, Claude, and llms.txt. It is offered as a one-time lifetime purchase rather than a subscription, with a chat messenger and support inbox listed as planned features.

Key Features

AI search that writes answers and cites the source help pages
Hosted on your own domain, including a folder on an existing site
Every help page available as markdown for ChatGPT, Claude, and llms.txt
One-time lifetime pricing instead of a monthly subscription

Use Cases

  • Replacing a traditional help center search that returns poor results
  • Publishing product documentation under your own domain
  • Making support content machine-readable for AI assistants via markdown and llms.txt

Why do startups need this tool?

Startups that outgrew basic FAQ pages but found incumbent help desk pricing steep can publish an AI-answering help center on their own domain for a one-time cost, and make their docs readable by LLMs at the same time.

FAQs

Chat.sh Alternatives

Intercom
Help Scout
Document360